Shipping policy

HydroMist Shipping Policy

Last Updated: August 9, 2026

Thank you for shopping with HydroMist. We work to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after purchase. Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery Times

For orders within the United States, estimated delivery is typically 5–10 business days after processing.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, high order volume, or other circumstances outside our control.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase. If your order qualifies for free shipping, this will also be shown at checkout.

Tracking Your Order

When tracking is available, a tracking number will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update after your order ships.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, please contact HydroMist as soon as possible.

Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

Lost, Delayed, or Damaged Packages

If your package appears to be significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant photos or information so we can review the situation and assist you.

International Shipping

International shipping availability, rates, and estimated delivery times will be displayed at checkout when available. Customers may be responsible for applicable customs duties, taxes, or import fees charged by their country.

Contact Us

If you have questions regarding your shipment or order, please contact HydroMist through the contact information provided on our website.